Opening six days a week in central Sydney, IDP has unveiled a new flagship office and student centre that has been explicitly designed to foster a sense of community among IDP’s diverse student client base.
Andrew Barkla, CEO of IDP, described the new open design as “bringing together the offline and online experience” by combining face to face counselling on offer with technology that includes register on arrival functions, self-service kiosks for completing online applications, free wifi and mobile charging stations.
Expected to welcome 15,000 students per year, this refit is part of IDP’s stated mission to remain close to the student journey throughout their experiences overseas.
The Sydney centre also houses a new IELTS testing facility and counsellors from a range of cultural backgrounds offer guidance including education advice, career workshops, job placement support as well as insurance, accommodation and migration services.
“As a pioneer of international education in Australia, we are committed to constantly improving the way we deliver our services,” Barkla said.
“We believe this new format is a leap forward for the in-centre experience.”
IDP, which recently acquired UK-based company Hotcourses to help engage with more students in the search phase of their journey, places thousands of students in education institutions each year and has 89 offices around the world.
Recently, another sizable education counselling agency, CI from Brazil, also nodded to the success of its onshore offices that have opened in Sydney and Dublin, enabling them to offer more onshore services to Brazilians while overseas.
