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Malvern House, UK, upgrades Piccadilly campus

As part of a long-term strategy to improve its facilities, London-based English language school, Malvern House, has unveiled its latest upgrade to its Piccadilly campus in central London.

Student reception at Malvern House Piccadilly

The campus, which is the school’s busiest, has had £200,000 spent on it, with an improved reception area and student lounge, stylish furniture throughout and enhanced internet services.

“Piccadilly reaching these standards was the next step in our journey, and we have a quality template for all future centres,” said Peter Rodway, Business Development Director for Malvern House, which opened a brand new state-of-the art school Kings Cross Centre in 2009, which the business uses as a benchmark for all of its schools.

Rodway said prices would be changing at the campus, but not solely because of the upgrade. The school will also provide smaller class sizes from January and launch a number of new programmes to reflect the changing needs of its student body, including new business courses, “some totally unique” to Malvern House, as well as shorter term certificate courses.

“We felt it necessary to review our business and ensure that in this new climate, where competition for recruitment is stiffer than ever before, that we were offering the best possible in terms of facilities, education and student experience,” said Rodway.

All 41 classrooms in Piccadilly and King’s Cross now have interactive whiteboards, which will be complemented by a new online resource that gives students remote access to content used during class.

The company is also relaunching its touchscreen e-reception system to streamline administrative requests, and developing a new agent enrolment platform to support agency partners and improve customer service.

Malvern House’s Bloomsbury campus may also be upgraded, he said, however plans to expand the company in the UK and overseas were being considered and would take precedence.



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