UK universities risk missing out on enrolments by not responding to enquiries from prospective students, education consultants have warned, after mystery shopper research found that one in four enquiries were not answered.

The Keystone Education Group has acquired UK-based student engagement, conversion, and retention service, UniQuest, as it seeks to "disrupt and innovate the existing traditional counselling and agency model".

UniQuest has unveiled a dashboard designed to provide daily intelligence on institutional and benchmarked student visa refusal rates and reasons.

Uniquest is expanding its activity in the US with the appointment of a new COO for North America, Jay Bookout. He will be based in Cincinnati, Ohio.

A university’s website is the primary, and often exclusive, source of information for stealth applicants, new data released by Uniquest found.

UniQuest has announced findings of its research project into "stealth applicants" – mysterious students that constitute a ‘blind spot’ for university admissions and marketing teams by making no contact before application.

UniQuest, which partners with universities around the globe to assist with international recruitment, will open a new 'Asia Hub', directed by Andrew Mills.

Manoeuvring through the student visa application process can be a trying experience and the rules constantly evolve as immigration policies change to suit the political climate. Sara Custer spoke with 20 major education agencies about the visa journey and charted their insight into the pros and cons of systems in top study destinations.