Eurocentres, UK. Rica Marcus has joined Eurocentres as the new Head of Enrolment Services. She began her career in international education at Bell Educational Services, where she worked for eight years as Registration Manager, Business Development Manager and Head of Customer Service. She has worked on numerous projects to improve systems, processes and procedures. As Head of Customer Service, she developed Bell’s customer service strategy and led a company-wide project to enhance the customer experience. Rica is CELTA qualified and has worked as a teacher at Wall Street English, Vietnam and as a Student Services Director on Bell’s young learner programs. Bringing her experience and expertise, Rica will support Eurocentres’ growth and development.