Via TRM, US. Micaela recently joined Via TRM, user-friendly software for education abroad, as Marketing Lead and Customer Experience Manager. Previously, she worked on the national Generation Study Abroad campaign with IIE, and has over a decade of experience developing service learning curriculum and collaborating with education technology companies focused on social impact. She is excited to build the Via TRM community as Marketing Lead, and to help deliver the best customer service in international education with the customer experience team.