Voices

People can be very quick to think of their competitors as 'who is it in UK, Australia and the USA' but actually the competitors are also very much those players in Singapore, Malaysia and China

Talking to someone in your own country in your own language who has some expertise makes sense to me. And look at the quality of agent websites these days...

Any school has got the right to begin direct recruitment in any country; that’s their choice. But it is our choice with whom we want to work with.

I think we need to re-address the way we define the term ‘migration’. Penalising genuine students seeking a UK education seems at odds given the huge benefit to our economy and the greater reliance universities are going to have on international students

For us, the internet was key to our success. For many younger agencies, schools... it has truly helped them to develop positively.

We understood social media very early. I just had a gut-feeling, I thought, if we want to be a good company we have to be transparent. We have to have the courage to talk about ourselves even if we make mistakes.

We want to create a partnership as the name suggests and we want education agents to be able to develop their own business by working with Pearson

"Ninety per cent of those who said we should continue to ban [per-head commission payments] internationally cited concern for students. For those who said we should not ban it, ninety per cent talked about it from a business model. So it’s definitely a bi-modal view."

We would like to continue to develop our base of agents as they provide an integral service for students looking for additional support with their study plans

"Maybe some other countries should learn from this approach and stop creating barriers and hurdles – it is not only a matter of our industry but also how they imagine their future"

In five years, because of our brand and the way we communicate with the internationally mobile student audience, I think that certainly we have ambitions to be operating QS Advance right around the world.