Voices

We understood social media very early. I just had a gut-feeling, I thought, if we want to be a good company we have to be transparent. We have to have the courage to talk about ourselves even if we make mistakes.

We want to create a partnership as the name suggests and we want education agents to be able to develop their own business by working with Pearson

"Ninety per cent of those who said we should continue to ban [per-head commission payments] internationally cited concern for students. For those who said we should not ban it, ninety per cent talked about it from a business model. So it’s definitely a bi-modal view."

We would like to continue to develop our base of agents as they provide an integral service for students looking for additional support with their study plans

"Maybe some other countries should learn from this approach and stop creating barriers and hurdles – it is not only a matter of our industry but also how they imagine their future"

In five years, because of our brand and the way we communicate with the internationally mobile student audience, I think that certainly we have ambitions to be operating QS Advance right around the world.